Digital Front Door Solutions
Transform patient access with comprehensive digital portals and apps that improve engagement, streamline workflows, and align with NHS digital-first priorities.
What is a Digital Front Door?
A digital front door is the patient-facing entry point to your healthcare services - encompassing patient portals, mobile apps, online booking systems, and self-service tools that give patients convenient, 24/7 access to care.
Our digital front door solutions transform how patients interact with healthcare services, reducing administrative burden on staff while improving patient satisfaction and engagement. Every solution is designed to be compliant, accessible, and aligned with NHS digital transformation goals.
Features & Benefits
Comprehensive digital front door capabilities designed to improve patient access and reduce administrative workload
Online Appointment Booking
24/7 self-service appointment scheduling with real-time availability and automated confirmations
Patient Records Access
Secure access to test results, treatment plans, and medical history through compliant patient portals
Secure Messaging
GDPR-compliant communication between patients and healthcare providers
Prescription Management
Digital prescription requests and tracking with pharmacy integration capabilities
Automated Reminders
Smart notifications for appointments, medication, and preventive care
Mobile-First Design
Responsive design optimised for smartphones and tablets with offline capabilities
Alignment with NHS Priorities
Our digital front door solutions directly support the NHS 10-year plan and digital transformation objectives
Digital by Default Care Delivery
Enable patients to access services digitally first, reducing pressure on phone lines and reception staff
Improved Digital Access
Provide 24/7 access to healthcare services, supporting the NHS goal of digitally accessible health systems
Patient Empowerment
Give patients control over their healthcare journey with self-service tools and transparent access to information
Operational Efficiency
Reduce administrative burden on healthcare staff while improving patient satisfaction and engagement metrics
Success Story Snapshot
Real results from our digital front door implementations
Regional NHS Trust Digital Transformation
Implemented a comprehensive patient portal serving 150,000+ patients, resulting in significant improvements in patient access and staff efficiency.
40%
Increase in Online Bookings
60%
Reduction in Phone Calls
25%
Improvement in Patient Satisfaction
3 months
Implementation Timeline
FHIR R4
Multi-EHR
Real-time Sync
Our Implementation Approach
Agile, user-centred delivery that ensures compliance and maximises adoption from day one
01.
Discovery & Planning
User research, requirements gathering, and compliance mapping
02.
Design & Prototype
User-centred design with early prototypes and stakeholder feedback
03.
Build & Test
Agile development with continuous testing and compliance validation
04.
Launch & Support
Phased rollout with training, monitoring, and ongoing optimisation
Ready to Enhance Digital Access?
Transform patient access with a digital front door solution that improves engagement, reduces administrative burden, and aligns with NHS digital priorities.